Return policy and right of withdrawal

** LavishApe Company Return Policy ** gghj

**Satisfaction Guarantee**
At LavishApe Company, our primary goal is for you to be completely satisfied with your purchases, however, if you are not completely satisfied, we offer the option to return most products within 14 days of receipt.

**Return policy**
- **Return period**: Products can be returned within 14 days of receipt.
- **Condition of goods**: To receive a full refund, returned products must be unused, undamaged and in their original packaging.
- **Excluded products**: Excluded from return are hygiene products, hair products, custom-made or personalized items, digital content, as well as audio, video recordings and computer software whose seal has been opened after delivery.
- **Return procedure**: To initiate a return, please log into your customer account, select the order in question and follow the return instructions provided there.

**Return costs**
- You are generally responsible for returning the item unless the item is faulty or the return is due to an error on our part.

**Refund procedure**
- **Processing time**: After receipt and inspection of the returned goods, the refund will be made to the original payment method used within 10 business days.
- **Exception**: If you return an item due to an error on our part or a defect, we will cover the return shipping costs and you will be refunded the full purchase price.

Last update

• This return policy was last updated on April 15, 2024.

**Contact**
- If you have any questions about returns or our return policy, please do not hesitate to contact our customer service team using the contact details provided on our website.