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Effective date: [07.01.2023]

Shipping Policy:

At LavishApe, we are dedicated to ensuring a seamless and efficient shipping process for our customers. This Shipping Policy outlines the details of our shipping procedures, including delivery options, processing times, shipping costs, and tracking information. By placing an order with us, you agree to the terms of this policy.

  1. Delivery Options and Processing Times:

1.1. Delivery Options: We offer shipping services to various locations worldwide. During the checkout process, you will be able to select the shipping option that best suits your needs. Please note that the availability of specific delivery options may vary depending on the destination country.

1.2. Processing Times: Upon receiving your order, we strive to process it as quickly as possible. Orders are typically processed within 1-2 business days. However, during peak seasons or promotional periods, processing times may be slightly extended. Once your order is processed and ready for shipment, you will receive a confirmation email with the tracking information.

  1. Shipping Costs:

2.1. Shipping Fees: The shipping fees will be calculated based on the weight, dimensions, and destination of the package. During the checkout process, you will see the shipping costs for your selected delivery option. Please note that any applicable customs duties, taxes, or import fees are the responsibility of the customer and may not be included in the shipping costs.

2.2. Free Shipping: We occasionally offer free shipping promotions for specific order values or during promotional periods. To qualify for free shipping, your order must meet the specified criteria as mentioned in the promotion details.

  1. Shipping Methods and Estimated Delivery Times:

3.1. Shipping Methods: We partner with reliable shipping carriers to deliver your orders safely and promptly. The available shipping methods will be displayed during the checkout process, and you can choose the option that suits your needs.

3.2. Estimated Delivery Times: The estimated delivery times vary depending on the shipping method and the destination. Please note that delivery times are estimates and not guaranteed. Factors such as customs processing, local holidays, and unforeseen delays may impact the actual delivery date.

  1. Order Tracking:

4.1. Tracking Information: Once your order is shipped, you will receive a shipping confirmation email containing the tracking number and a link to track your package’s progress. You can use this information to monitor the status of your delivery.

4.2. Tracking Updates: Please allow some time for tracking information to be updated by the shipping carrier. It may take a few hours or up to a day for tracking details to become available.

  1. Shipment Confirmation and Receipt:

5.1. Shipment Confirmation: We will send you a shipment confirmation email once your order has been dispatched. This email will contain the tracking information and estimated delivery date.

5.2. Receipt of Package: Please ensure someone is available to receive the package at the provided shipping address. If no one is available, the carrier may leave a delivery notification, and you may need to arrange for re-delivery or pick up the package from the carrier’s designated location.

  1. Shipping Restrictions:

6.1. International Shipping: We offer international shipping to many countries. However, please be aware that some products may have restrictions and may not be eligible for international delivery. Additionally, customs regulations and import restrictions may apply to certain items, and it is essential to check your country’s import policies before placing an order.

For any questions or concerns related to shipping, please contact our customer support team at support@lavishape.com or call us at +49(0)1520 3739439 (Monday to Friday: 09:00 – 19:00; Saturday: 10:00 – 20:00).

Please note that this policy is subject to change. We recommend reviewing this page periodically for any updates or revisions.

Last updated: [07.20.2023]

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