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Privacy Policy

Effective date: [07.01.2023]

At LavishApe, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services. By accessing our platform or providing us with your information, you consent to the practices described in this policy. Please take the time to read and understand this Privacy Policy.

  1. Information We Collect:

1.1. Personal Information: When you create an account, place an order, or interact with our platform, we may collect personal information such as your name, email address, shipping address, phone number, and payment details. This information is necessary for order processing, shipping, and customer support.

1.2. Device and Usage Information: We may collect technical information about the device you use to access our website, including your IP address, browser type, operating system, and pages visited. This data helps us enhance the user experience and diagnose technical issues.

1.3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior on our platform. Cookies help us remember your preferences, improve site performance, and provide personalized content and advertisements. You can manage your cookie preferences through your browser settings.

  1. How We Use Your Information:

2.1. Order Processing and Fulfillment: We use your personal information to process and fulfill your orders, manage shipping, and provide customer support related to your purchases.

2.2. Communication: We may use your email address and phone number to send order confirmations, shipping notifications, and updates regarding your purchases.

2.3. Customer Support: Your information helps us respond to your inquiries, provide technical assistance, and address any issues related to our services.

2.4. Marketing and Promotions: With your consent, we may use your email address to send promotional offers, newsletters, and marketing materials. You can opt-out of these communications at any time.

2.5. Legal and Security Purposes: We may use your information to comply with legal obligations, resolve disputes, and enforce our Terms of Service.

  1. Data Sharing:

3.1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in processing payments, managing shipping, analyzing website performance, and providing customer support.

3.2. Legal Compliance and Protection: We may share your information when required by law or to protect our rights, property, and safety or that of our customers and partners.

  1. Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please understand that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Your Choices:

5.1. Account Information: You can review and update your account information by logging into your LavishApe account.

5.2. Communication Preferences: You can manage your email communication preferences by clicking the “Unsubscribe” link in the promotional emails or by contacting us at support@lavishape.com.

5.3. Cookies: You can control and delete cookies through your browser settings. Please note that disabling cookies may affect your browsing experience on our platform.

  1. Children’s Privacy:

Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at support@lavishape.com.

  1. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We encourage you to review this policy periodically. The most recent version will always be available on our website.

  1. Contact Information:

For any questions or concerns related to this Privacy Policy or our data practices, please contact us at support@lavishape.com or call us at +49(0)1520 3739439 (Monday to Friday: 09:00 – 19:00; Saturday: 10:00 – 20:00).

Last updated: 07.20.2023

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